Dr. Eduardo Larrinua
Premium medical travel coordination

The Experience: Your Peace-of-Mind Journey

A seamless, end-to-end concierge experience built around your health, comfort and confidence before, during and after medical travel.

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Bilingual care, from first contact to follow-up.

Patients are supported by English/Spanish medical case managers, professional interpreters and a local concierge team across intake, records, hospital arrival, discharge, recovery and return-home follow-up.

Secure clinical intake

Encrypted forms, medical record upload and specialist review before travel.

Executive logistics

VIP reception, private transportation, assisted check-in and synchronized scheduling.

Continuous recovery support

Concierge recovery care, family updates and international telemedicine follow-up.

Patient journey

A clean, crawlable roadmap from inquiry to lifelong follow-up.

The experience is organized into six phases. On desktop, each phase is presented in a scan-friendly grid. On mobile, the same content becomes a linear timeline so patients can follow the journey step by step.

  1. Phase 1Clinical clarity before decisions are made

    Intake & Expert Clinical Assessment

    Your journey begins with a secure intake process, bilingual case management and remote specialist review before you commit to travel.

    Initial Inquiry & Connected Care

    • Submit a secure inquiry through encrypted web forms, phone, WhatsApp or secure email.
    • A dedicated bilingual English/Spanish Medical Case Manager contacts you within 24 business hours.
    • We coordinate an introductory virtual discovery call to understand your healthcare goals, concerns and timeline.

    Remote Medical Evaluation & Transparent Pricing

    • Securely upload clinical history, recent lab work and diagnostic imaging such as DICOM or JPEG files.
    • Our local medical board and top-tier specialists review your records thoroughly.
    • A private telemedicine consultation is scheduled with your lead operating specialist.
    • You receive a tailored clinical treatment path and an all-inclusive financial quote with no hidden fees.
  2. Phase 2Travel, scheduling and arrival handled for you

    Logistics & Premium Executive Concierge

    Once your plan is approved, our logistics team synchronizes the medical, hospitality and ground transportation details.

    Elite Travel Coordination

    • Reservations at premium, recovery-friendly partner hotels.
    • Dedicated private executive ground transportation throughout your stay.
    • Comprehensive medical, laboratory and surgical scheduling.
    • Pre-operative laboratory screenings and specialist clearances.
    • Professional on-site medical translation and interpretation services.
    • Tailored international travel health insurance and specialized medical complication insurance policies when applicable.

    Executive Airport Reception & Touchdown

    • A uniformed Medical Concierge representative with official identification greets you personally upon arrival in Mexico.
    • VIP personalized welcome and baggage assistance.
    • Immediate transfer to a secure private executive fleet vehicle.
    • Chauffeured transport directly to your designated hotel with fully assisted check-in.
  3. Phase 3Every clinical touchpoint is coordinated

    Clinical Pre-Op & Dedicated On-Site Logistics

    Before the procedure, we remove administrative friction and keep the patient supported through testing, consultations and transport.

    Pre-Operative Preparation Staging

    • Scheduled private transfers between your hotel and the clinical campus.
    • In-person specialist consultations and final physical evaluations.
    • On-site diagnostic imaging, laboratory blood work and pre-anesthesia clearance.
    • Dedicated administrative assistance and fluent translation during all clinical interactions.

    Seamless Intra-City Chauffeur Services

    • Transportation to accredited hospitals, surgical centers and outpatient clinics.
    • Private transfers to specialist offices and external laboratories.
    • Chauffeured access to pharmacies, recommended restaurants and shopping centers.
    • Approved light tourism destinations when explicitly authorized by your treating physician.
  4. Phase 4Hospital care and recovery support stay connected

    Surgical Procedure, Ward Care & Recovery

    On treatment day and after discharge, the concierge team coordinates the operational details so the patient can focus on healing.

    In-Patient Care & Surgical Management

    • Escorting and advocacy during hospital admission and registration.
    • Real-time administrative coordination with the hospital international wing.
    • Continuous proactive updates for family members and emergency contacts.
    • Post-operative follow-up and on-site hospitality management.

    Post-Operative Concierge & Recovery Care

    • Specialized medical transport from the hospital to your recovery suite.
    • In-suite nursing visits, surgical dressing changes and wound care management.
    • Coordinated private transit to physical rehabilitation centers if clinically required.
    • Prescription fulfillment and delivery of post-op medications.
    • Around-the-clock concierge emergency and logistical support.
  5. Phase 5Bespoke support when the patient profile requires it

    Specialized Executive Protection & Curated Leisure

    For selected patients, the experience can include advanced private protection and curated local culture once medically cleared.

    Specialized Executive Security & Close Protection

    • Certified close protection officers for high-net-worth individuals, executives or public figures.
    • Asset protection teams and private security details.
    • Armored executive vehicles with B6/B7 ballistic level protection and secure motorcades.
    • Security operations dispatched exclusively through licensed, federally authorized private security firms in Mexico.

    Post-Recovery Curated Leisure & Local Culture

    • Reservations at award-winning fine dining restaurants.
    • Private curated cultural tours and excursions.
    • Chauffeured day trips to premium vineyards and historic downtown districts.
    • Private shopping experiences with dedicated executive transport.
  6. Phase 6A safe return with follow-up continuity

    Departure & Continuous International Care

    The journey continues through departure, telemedicine follow-up and long-term bilingual patient advocacy.

    Safe Return Journey

    • Assisted hotel check-out and comprehensive luggage handling.
    • Private executive transfer back to the international airport.
    • Gate-side logistics support during boarding and international departure.

    Lifelong International Follow-Up Continuity

    • Scheduled virtual telemedicine follow-up appointments with your surgeon.
    • Remote review of post-op local labs and recovery diagnostic imaging.
    • Direct communication channel with your specialist for long-term health monitoring.
    • Continuous bilingual patient advocacy and support.

All-inclusive premium services

The operational details are handled for you.

Elite Logistics

VIP airport reception, private chauffeured executive ground fleets and complete luggage management.

Luxury Hospitality

Partnered stays at top-tier, recovery-optimized hotels and resorts.

Clinical Excellence

Globally accredited hospital networks, advanced diagnostic facilities and elite board-certified specialists.

Concierge Care

24/7 local support, dedicated bilingual medical case managers and continuous family communication channels.

Bespoke Options

Tailored local tourism, private chef dietary adjustments and accredited close protection security details.

Our unwavering commitment

We manage every operational and logistical detail so your mind and body can focus exclusively on healing.

From the moment your plane lands in Mexico until the moment you safely return to your home country, our elite team stands beside you with world-class clinical coordination, reliable logistics, secure transportation and highly personalized service.

Start my journey today

Start my journey today

Tell us what you need and we will route your case to the right medical team.

A bilingual coordinator can help review your goals, match you with a specialist, explain the next step and keep communication clear before you travel.

English and Spanish coordination
Doctor or procedure matching
Travel and recovery guidance
Private follow-up by the concierge team

Private case review

Match me with a specialist

Tell us what you need. Our team will route your request to the right doctor or treatment coordinator.